Current written Protocols, Procedures and Policies for delivering our services and responsibilites. | Where the information can be found | Copy of the Information |
| Policies & Procedures realating to the conduct of business and the provisions of Services. | Trust Policies | Currently being updated |
| Policies relating to Human Resources (Race, Disablity, Age & Gender Equal Opps) | Trust Policies | Race Equality - Currently being updated. |
| Policies and procedures relating to recruitment and employment | Trust Policies | |
| Welsh Language Scheme in accordance with the Welsh Language Act 1993 | Trust web page & Trust Annual report 2008/09 - section 5 | |
| Standing Financial Procedures | Trust Policy | |
| Standing Orders | Trust Policy | |
| Complaints and other customer service policies & procedures | Complaints Annual Report & Policy & Trust Annual Report page 20 | |
| Data Protection/Information/Calidcott Guardian | Trust website | Link to Freedom of Information and Trust Data Protection Number Z5021900 |
| Estate Management | Please contact us for further information. | |
| Charging regimes and policies | Please contact us for further information. |