Aim
The aim of the NHS Wales Shared Services Partnership is to create a dedicated Shared Services organisation with a distinct identity, which:-
- shares common operating standards in line with best practice;
- has sufficient scale to optimise economies of scale and purchasing power;
- has an excellent customer care ethos and focus on service quality.
Thereby acting in support of the statutory Health Boards and NHS Trusts in Wales , so that they may in turn, focus on more effective local delivery of front-line services. In addition, the organisation will provide professional advice and support to Welsh Government.
Strategic Objectives
- Streamline back office functions
- Reduce bureaucracy & duplication
- Improve value of the Welsh Health £
- Focus on customer care ethos and service quality
- Improve quality of support for new NHS Wales organisations
- Strengthen public sector partnership working
- Increase public confidence in NHS Wales
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Documents
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Vision & Mission Statement
(286 KB)
07/06/2011
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