“Our vision is to be the measured voice of the public in Wales in regard to the NHS”
The Board of CHCs is a statutory body established in 2004 by the Welsh Assembly Government to advise CHCs with respect to the performance of their functions; to represent collective views of councils on an all-Wales basis; and to promote collaborative working and information sharing.
The Wales Board is supported by a team of nine people: a Director, Human Resources Manager, Human Resources Assistant, Consultation & Liaison Officer, Business Manager, Research Officer and three Administrative Support Officers.
CHCs are staffed differently across Wales, but the whole organisation (including the Board) employs approximatley 100 people. The types of jobs include: Chief Officers, Deputy Chief Officers, Business Managers, Administrative Support Officers, Complaints Advocates, Advocacy Support Officers and Patient & Public Involvement Officers.
The work of the CHC organisation is steered by its voluntary members, who number approximately 280 in total.
Given that Staff and Members are dispersed throughout Wales, the Wales Board keeps everyone up-to-date on the work of the organisation by producing bi-monthly Newsletters.
Community Health Councils across Wales will:
- provide help and advice if you have problems with or complaints about NHS services
- ensure that your views and needs influence the policies and plans put in place by health providers in your area
- monitor the quality of NHS services from your point of view
- give you information about access to the NHS
You can contact the Board Staff Office to obtain more information on your local CHC.
The leaflet below outlines the statutory functions that Community Health Councils perform.
- "Who Are We?" CHC Leaflet Apr 2010 (248 KB) 10/04/2010