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Community Health Councils in Wales

The Community Health Council (CHC) works to enhance and improve the quality of your local health service.
We are your statutory and independent voice in health services provided throughout Wales.

For further information about your local Community Health Council (CHC) click the appropriate CHC name or map area.

Board of Community Health Councils in Wales

Features

Overdue Responses Report A brief report on the timeliness of responses to concerns submitted by CHC Complaints Advocates during July - September 2012 under the Putting Things Right arrangements.
Response to the WG Consultation document Proposals following the Review of Community Health Councils.
CHC Review 2012 On Wednesday 24 October 2012, the Welsh Government released its Consultation Paper on the Review of CHCs.
2011-12 Annual Report The Board of CHCs 2011-12 Annual Report is now available to view online
Problem with NHS Services? Need help on how to express your concern about NHS Services? Find out how to contact your local CHC.
Tenovus Launch Cancer Call Back Service Tenovus Cancer Charity will be launching a new Cancer Callback service
Annual Conference 2012 Report The report on the 2012 Annual Conference by the Board of CHCs.
Electro-convulsive Therapy in Wales The Board of CHCs publishes a report on the usage of Electro-convulsive Therapy (ECT) by Health Boards in Wales
Complaints Advocacy Service Report 2010-12 The Complaints Advocacy Service report for 2010-12 is published by the Board of CHCs.
Hospital Patient Environment External Assessment Report 2011 Board of CHCs publishes its report on the 2011 assessment of the Hospital Patient Environment by CHC members
Performance Evaluation of CHCs The Board of CHCs is commtted to making sure CHCs deliver their functions effectively for the patients and public of Wales
Meet your Ambulance Service Welsh Ambulance has launched its 'Meet your Ambulance Service' giving members of the public the chance to meet staff and learn about their local services.

Community Health Councils across Wales will:

provide help and advice if you have problems with or complaints about NHS services
ensure that your views and needs influence the policies and plans put in place by health providers in your area
monitor the quality of NHS services from your point of view
give you information about access to the NHS

You can contact the Board Staff Office to obtain more information on your local CHC.

Last updated: 15 June 2012

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