Tuesday, 11 September 2012
Staff from across NHS Wales are being invited to join experts in improving systems to achieve reliability in services, at the next 1000 Lives Plus National Learning Event, to be held in Llandudno on Thursday 8 November 2012.
‘Achieving High Reliability in Healthcare’ will include presentations and critical perspectives that will support NHS organisations in Wales to develop the skills and tools to ensure patients are receiving high reliability care.
“This is going to become an increasingly important issue in the wake of the Inquiry into care at Mid-Staffordshire Hospital and the publication of the Francis Report this autumn,” says Dr Alan Willson, Director, 1000 Lives Plus.
“We know that achieving high reliability is key to ensuring the people of Wales receive the best treatment available wherever they live and whatever their healthcare needs.
“This is about delivering care safely, and to the highest standard and making sure it is delivered that way every single time. Organisations that achieve high reliability have a commitment to improving the systems they use and rigorously assess their performance to ensure they are delivering the level of care they aspire towards.”
‘Achieving High Reliability in Healthcare’ will include the following compelling speakers:
- Austin Thomas, Austin Thomas, Associate Lecturer at Edgehill University, will share his personal experience of 27 operations over 7 years following a near fatal accident. He will demonstrate the link between the reliability of systems and the care patients actually experience.
- Professor Bryony Dean Franklin, Professor of Medication Safety, UCL School of Pharmacy, will explore the findings from the Health Foundation’s study of high reliability systems and showcase human factors solutions from various Welsh case studies.
- Kate Silvester, Honorary Senior Lecturer at the University of Warwick, will discuss the Health Foundation’s Quality, Flow, Cost programme. She will illustrate how policies set at an executive level can ensure patients get the right care on time, every time, at no additional cost.
There will also be break-out groups for NHS health boards and trusts to discuss the principles of high reliability and how they can be applied within organisations.
Registration on 8 November will open at 7.30am and the day will start with optional breakfast sessions at 8.15am, with the first plenary starting at 9.30am.
There will also be master-classes the day before ‘Achieving High Reliability in Healthcare’, on Wednesday 7 November. These will cover the following topics, and are open to all NHS Wales staff:
- Developing a standardised quality improvement core content for NHS Wales.
- High reliability – applying the principles.
- Are we a listening organisation? Learning from Mid Staffordshire NHS Trust (invitation only).
- Patient and person-centred care.
NHS staff wishing to attend ‘Achieving High Reliability in Healthcare’ can register online here.
Source: 1000 Lives Plus (archived)