Out of Hours Services and Pharmacies, and urgent patient supplies

 

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Out of Hours Pharmacy Rota for 2012

GP Out of Hours service for Bridgend, Neath Port Talbot and Swansea:

The new ABM-wide GP Out-of-Hours Service was launched in July 2011 and has a single new telephone number covering Bridgend, Neath Port Talbot and Swansea.

 

The new number, 0330 123 9180, is a local charge rate number for landlines and mobile phones. 

 

Patients needing to contact a GP between 6.30pm and 8am Monday to Friday, at weekends and bank holidays, can ring this number. A call handler will ask them for some basic information, and they will then be called back and a GP will assess the patient’s needs.

 

Patients may be offered self-help advice or an appointment at one of the three existing primary care centres at Morriston Hospital; Neath Port Talbot Hospital or the Princess of Wales Hospital. Or, a home visit will be arranged if it is considered necessary by a GP. Whenever possible, however, it is preferable to see patients at a centre where there is immediate access to medical equipment and medication.

Please note that attendance at these centres is by appointment only. Please ring 0330 123 9180 first, for advice and an appointment if needed.

You will need to make your own way to the Primary Care Centre. In exceptional circumstances transport may be provided for people with access difficulties. For more information please see: GP OUT of HOURS SERVICE

NHS DIRECT WALES

You can also get health advice by calling NHS Direct Wales 24 hours a day on 0845 4647., by Minicom on 0845 606 4647 or visit the website at www.nhsdirect.wales.nhs.uk.

If you have a severe injury, chest pain, difficulty breathing or serious accident you should dial 999.

A home visit will only be made if it is considered necessary by a health professional.  Visits will occur in order of clinical priority. The out of hours service is not designed for the request of repeat prescriptions, test results or for making appointments. 

Please contact your GP surgery during normal opening hours to arrange this.  Remember to arrange repeat scripts with your GP in good time.

HOME OXYGEN THERAPY

DENTAL OUT OF HOURS SERVICE

For emergency treatment outside surgery hours, registered patients should contact their dental surgery.  Your dentist should have arrangements in place for you to receive telephone advice, and treatment if necessary. 

Surgeries will have an answer phone message referring you to the arrangements in place.  If there is no message please ring Emergency Dental Helpline 0845 46 47. 

If you are not registered with a dentist, or are away from home, please ring Emergency Dental Helpline 0845 46 47.  Remember – Toothache is not an emergency, unless accompanied by bleeding, swelling or after an accident.

A dental emergency can be:

•  Facial swelling
•  Severe bleeding after an extraction that will not stop even after applying pressure for ½ hour.

If you have suffered an accident and harmed your face or mouth you should attend your Accident and Emergency department at the local hospital.

PHARMACY

We list the out of hours pharmacy addresses in the Local Services section of the ABM website homepage and at the top of this page.   In addition, the latest out of hours rota is at the top of this page.

A&E: Link to Accident & Emergency Services