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Audiology

                                                                          

What is Audiology?

What to do if you think you need to see an Audiologist

Accessing the service in Carmarthenshire

Accessing the service in Ceredigion

Accessing the service in Pembrokeshire

Frequently asked questions

A career in Audiology

 

What is Audiology?

Audiology is the name given to the study of hearing, balance, and related disorders. Audiologists are trained professionals who carry out various tests to find out whether someone can hear within the normal range. If they cannot, audiologists can find out which portions of hearing (high, middle, or low frequencies) are affected and to what degree.
 
Audiologists work with people of all ages and backgrounds including the very young. If an audiologist finds out that there is a hearing loss something wrong with somebody’s balance, they can recommend different options to the patient as to what is available, such as a digital hearing aid or a referral to an ENT (Ear Nose and Throat) consultant.
 
Hywel Dda Health Board provides audiology services at Glangwili, Prince Phillip, Bronglais and Withybush General Hospitals as well as many different various health care centres.
 

What to do if you think you need to see an Audiologist

If you think you have difficulty hearing or a concern about your hearing or balance, the first thing you must do is visit your GP to discuss this. You and your GP can then decide if a referral to ENT or Audiology is needed.
 
If you already use a hearing aid that was supplied by the Audiology Department, then you can get in touch with us directly and we can discuss what is best for you. Details of who to contact are given below.

Carmarthenshire services

Carmarthenshire is a large county with over 170,000 people. There are two audiology departments based at Glangwili General Hospital in Carmarthen and Prince Philip Hospital in Llanelli.
 
There are four ENT (Ear Nose and Throat) consultants working in Carmarthenshire and they are supported by the audiology department. We provide services for both adults and children including:
  • Digital hearing aid fitting
  • Diagnostic testing
  • Tinnitus management
  • Balance investigations
  • A direct GP referral service
  • A follow up service for the Newborn Hearing Screening programme

Contact details:

You can write to us at:
Audiology Department
Glangwili Hospital
Carmarthen
SA31 2AF
 
Or
Audiology Department
Prince Phillip Hospital
Llanelli
SA14 8QF
 
Or telephone us on one of the following numbers:
  • To make an appointment for a hearing aid repair please telephone 01554 783188
  • For general enquiries and all other appointments please telephone 01554 783188
 

Ceredigion services

Ceredigion is a large rural county with just under 80,000 people. The audiology department is based at Bronglais General Hospital in Aberystwyth and there are local clinics held in Aberaeron.
 
There is one ENT (Ear Nose and Throat) consultant working in Ceredigion who is supported by the audiology department. We provide services for both adults and children including:
  • Digital hearing aid fitting
  • Diagnostic testing
  • A follow up service for the Newborn Hearing Screening programme
  • A hearing aid repair service by appointment only

Contact details:

You can write to us at:
Audiology Department
Bronglais General Hospital
Caradoc Road
Aberystwyth
SY23 1ER
 
Or telephone us on one of the following numbers:
  • To make an appointment for a hearing aid repair please telephone 01970 635447
  • For general enquiries and all other appointments please telephone 01970 635447
 
 

Pembrokeshire services

Pembrokeshire is a large county with just under 120,000 people. The audiology department is based at Withybush General Hospital in Haverfordwest and local clinics are held in Pembroke Dock, Tenby, Milford Haven and Fishguard.

There are three 3 ENT (Ear Nose and Throat) consultants who visit Withybush General Hospital and they are supported by the audiology department. We provide services for both adults and children including:
 
  • Paediatric digital hearing aid fitting
  • Diagnostic testing
  • Tinnitus management
  • A direct GP referral service
  • A follow up service for the Newborn Hearing Screening programme
  • A hearing aid repair service is available by appointment only

Contact details:

You can write to us at:
Audiology Department
Withybush General Hospital
Fishguard Road
Haverfordwest
Pembrokeshire
SA61 2PZ
 
Or telephone us on one of the following numbers:
  • To make an appointment for a hearing aid repair please telephone 01437 773378 between 9.00 and 10.00am Monday to Friday (excluding bank holidays)
  • For general enquiries and all other appointments please telephone 01437 773379 
 
 

Frequently asked questions

 
Q. Do I need to make an appointment before visiting the Audiology Department?
 
A. Yes. All visits to the Audiology Department are by appointment only. Please use the relevant contact number to arrange this.
 
Q. What type of hearing aids are supplied by the Audiology Department?
 
A. We supply digital hearing aids that fit over the ear. The term digital refers to how the sound is produced by the hearing aid.
 
Q. Will I have to pay for my hearing aid?
 
A.  No. Your hearing aid will be supplied free of charge. Repair and maintenance, upgrades and replacement of hearing aids is also free. You will be supplied with batteries when you are fitted with a hearing aid and we will replace them when you run out, also free.
 
Q. Where can I get batteries from?
 
A.  We provide a postal service for replacement batteries. Send a stamped addressed envelope to the addresses given below – depending on where you live -  and we will send out new batteries within two working days.
 
If you would like to visit the department we will be able to give you batteries without an appointment. Remember to check the times as sometimes staff are not available all through the day.
 
You are also welcome to ring the department for more information about the service.
 
Batteries are also available from several locations across Pembrokeshire, Carmarthenshire and Ceredigion. Please ring the relevant contact telephone number to find out more information.
 
Q. Where can I find more information about hearing loss and hearing aids.
 
A. Here are some very good websites
 
 
 

A Career in Audiology

Are you interested in a career in Audiology?

Hywel Dda Health Board may be able to support you to training as an audiologist. We are an accredited training centre and some of our staff members are qualified as student mentors. Student placements are regularly undertaken in association with the University of Swansea. For further information please click here to visit the Swansea University Audiology webpage

Volunteering in Audiology

The Audiology Department is currently exploring opportunities of working with volunteers and volunteer organisations.
 
 
Pictures: Crown Copyright 2005
 
 
 

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Last updated: 15 August 2013