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Out of Hours and Bank Holidays Services

The information on this page will help you to access the health services you need if you have an urgent problem when your usual health services are closed or during a holiday period.

Services across North Wales are provided in different ways.  Use the Local Information links below to find out about health services in your area:


Health Services in

Anglesey and Gwynedd

Health Services     in

Conwy and Denbighshire

Health Services  in

Flintshire and Wrexham


If you're not sure which health service you need, take a look at the Choose Well page for advice.


Health Emergencies

GP Surgeries

Dental Surgeries


Health Emergencies

If you have a health emergency, like choking, chest pain, blacking out, blood loss, serious injury or suspected stroke, always ring 999 and ask for Ambulance immediately, or go straight to your nearest Emergency Department (A&E).



On 1 April 2011 the North Wales GP Out of Hours Service will be provided by the Betsi Cadwaladr University Health Board.  The services and locations where care is delivered will not change.


There will be a new telephone contact number for the GP Out of Hours Service. The Service is available between 6.30 pm and 8.00 am Monday to Friday and all day and night at weekends and bank holidays. If you need to see a doctor during these times phone

0300 123 55 66

If you contact the service, you will be assessed over the phone and advised about the most appropriate care for you.  This may be advice over the phone by a doctor or nurse or you may be given an appointment to see a doctor at an Out of Hours Treatment Centre locally.
The GP Out of Hours Treatment Centres are not drop-in or walk-in centres, patients will only be seen by appointment by calling the new Out of Hours Number 0300 123 55 66.
Call 999 or visit your nearest Emergency Department (A&E) for emergencies such as loss of consciousness, severe chest pain, serious accidents or serious loss of blood.
For general health advice, ring NHS Direct Wales on 0845 46 47 or take a look at their website.

If you are registered with a dentist, you should ring your dental surgery to find out what Out of Hours arrangements your dentist has made.  If you don't have a dentist, you should ring NHS Direct Wales on 0845 46 47 to find out about emergency dental clinics in your area.

If you are receiving repeat prescriptions from your doctor, please order them in plenty of time for the holiday to make sure you don't run out.
Did you know your local pharmacy can help you with:
  • advice on minor illnesses such as toothache, eye infections or simple skin problems
  • emergency contraception (the ‘Morning After Pill’) in some areas
  • a supply of your repeat prescription medicines if you run out
  • general advice about your medication
Opening times for your local pharmacies are under the Local Information links at the top of this page.

Last updated: 16 December 2013