What we do

Working with WG, NHS Wales and education providers, Workforce aims to create and retain a workforce with the skills to meet the demands of modern day healthcare. Work includes workforce planning, commissioning, education and training, the reconfiguration of services concentrating skills and resources where they are most needed, developing innovative roles for skilled staff, and a careers service.

Leadership & Organisational Development delivers new styles of leadership to support existing and develop new leaders from all organisational areas and levels in NHS Wales. The Leadership programmes bring together the latest thinking in healthcare modernisation and career management reinforced by standard practices such as the Leadership Qualities Framework (LQF), e-learning, e-mentoring, action learning and inquiry.

The Partnership team works with partner organisations to support and develop a world class public service in Wales. Work includes the development of effective partnerships with public and voluntary sectors, and involving patients and the public to ensure they are at the centre of public service development in Wales.

Service Improvement supports health communities to improve the services they deliver to patients. This is achieved through a range of programmes including assessment and evaluation of modernisation progress within organisations plus training, support and recommendations for further service development and improvement.

The Healthcare Quality Improvement Plan (QuIP) works to fulfil the objective to ‘minimise avoidable death, pain, delays, helplessness and waste’ set out in Designed for Life. The NLIAH QuIP team works closely with partner organisations to deliver key actions from the Plan including 1000 Lives Plus.

In addition to the above five areas of work NLIAH manages the NHS Wales Student Awards Unit. The Unit implements the NHS Wales Bursary Schemes, which provides funding for healthcare students on NHS funded courses in Wales and Welsh medical and dental students studying within the UK.